Shipping policy

At TryLuxio, we are committed to delivering your order as quickly and safely as possible.

📍 Shipping Locations

We currently ship to Canada, USA, UK, Australia, and selected international destinations.

⏱️ Processing Time

  • Orders are processed within 1–3 business days

  • Orders are not shipped or delivered on weekends or holidays

🚚 Shipping Time

  • Standard Shipping: 7–15 business days

  • Delivery times may vary depending on your location and customs clearance

Please note that during high-demand periods, shipping may take slightly longer.

💰 Shipping Charges

  • Shipping costs are calculated at checkout

  • Occasionally, we offer free shipping promotions

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.

🌍 Customs, Duties & Taxes

TryLuxio is not responsible for any customs fees, duties, or taxes applied by your country. These charges are the customer’s responsibility.

❗ Delayed or Lost Orders

If your order has not arrived within the expected timeframe:

  • Please check your tracking details first

  • Contact us at support@tryluxio.com and we’ll be happy to assist you

✉️ Incorrect Address

Please ensure your shipping address is correct.
TryLuxio is not responsible for orders delivered to incorrect addresses provided by the customer.