Shipping policy
At TryLuxio, we are committed to delivering your order as quickly and safely as possible.
📍 Shipping Locations
We currently ship to Canada, USA, UK, Australia, and selected international destinations.
⏱️ Processing Time
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Orders are processed within 1–3 business days
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Orders are not shipped or delivered on weekends or holidays
🚚 Shipping Time
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Standard Shipping: 7–15 business days
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Delivery times may vary depending on your location and customs clearance
Please note that during high-demand periods, shipping may take slightly longer.
💰 Shipping Charges
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Shipping costs are calculated at checkout
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Occasionally, we offer free shipping promotions
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.
🌍 Customs, Duties & Taxes
TryLuxio is not responsible for any customs fees, duties, or taxes applied by your country. These charges are the customer’s responsibility.
❗ Delayed or Lost Orders
If your order has not arrived within the expected timeframe:
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Please check your tracking details first
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Contact us at support@tryluxio.com and we’ll be happy to assist you
✉️ Incorrect Address
Please ensure your shipping address is correct.
TryLuxio is not responsible for orders delivered to incorrect addresses provided by the customer.